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CIO Talk Network Podcast

Jan 30, 2020

1-800-FLOWERS.COM, Inc., an international player in gifting, wanted to offer a world-class experience to it’s increasingly demanding customers. Beyond innovative use of retail technology, it required reimagining processes, removing siloed thinking, and building a conducive organizational culture. Learn how the...


May 9, 2018

IoT adoption promises great ROI for other industries. How has it been helping retail organizations transform their customer’s journey, improve operations, increase revenue and shrink costs? With the results delivered thus far, has it delivered a positive ROI? What is ahead of the curve? How should Retail...


May 20, 2015

Brand loyalty has always been key in business. The question of how to keep customers coming back has been around for as long as the business has. In retail, loyalty is king, and the fight to have your loyalty card or program be top of mind and wallet has long been a struggle. Only a select few retailers can boast...


Oct 23, 2013

As retailers aggressively grow and evolve to fight the threat of digital disruption, one equally prevalent threat is an actual security risk. Retailers need to be able to provide a secure customer experience in order to drive competitive advantage and differentiation, and that means protecting the organization at...


Jun 25, 2004

IT Management of retail industry requires a constant balancing act between always up POS (point of sale) systems while helping back-office operations run smoothly to ensure overall consumer experience. Lets listen to Jef to learn about the unique challenges faced and corresponding strategies implemented to...