Oct 31, 2018
Banks are looking to enhance and extend enterprise efficiency through technology-enabled transformation. The focus is on how to improve customer propositions for higher revenue and change the internal culture through improved collaboration and innovation. How are emerging technologies helping?
Guest: Andrew Baker, CIO &...
Oct 24, 2018
Businesses are keen to boost business performance and customer experience. But the light bulb wasn’t invented by continually improving the candle. How do you balance investment in improvements of legacy systems, processes, and tools and innovation for the best outcome? How do you use emerging technologies to that...
Oct 17, 2018
Enterprises are making significant investments in rebuilding their data and analytics environments. But, that’s based on the challenges today and what’s on the horizon. What are the steps to future-proofing it to prevent the cost of rework and the risk of irrelevance in the future?
Guest: Swamy Kocherlakota, Chief...
Oct 17, 2018
Customer Experience (CX) is key to an organization’s success. It is all the rave today and organizations are reporting that they are heavily focusing on and investing in it. How are the results? Are these investments paying off in form of hard ROI or offering feel good soft ROI? Does CX have the potential to be a...
Oct 3, 2018
Revenue growth is critical, but with so many options available to today’s informed and demanding customer, will just selling get you there? How do you reshape strategy, rethink solutions, and use technology to shift the focus of your whole organization from selling to solving customer’s problems?
Guest: Ron...