Dec 29, 2010
How can IT help sales to inform, interact with, and impress customers? What tools can it provide, and how can it enable sales to use these tools more effectively? Some sales departments might value more sales. How can IT facilitate this goal? Another sales department might prefer bigger margins on the sales in...
Dec 25, 2010
Mobile devices of every sort are proliferating and becoming more and more like computers. In parallel, Internet applications, cloud computing, and the need for 24/7 on demand access with authentication and security are increasing the headaches of managing it all. Does it make sense to outsource, or is it better to keep...
Dec 22, 2010
Social media is changing how we communicate, live our lives, and do business. So, how hard is it for an IT leader to rewire enterprise architecture and embed social media at business process and technology levels? You can’t just slap these tools onto what’s there. If these tools are to become integral to business...
Dec 8, 2010
To realize the full potential of "going Agile," the enterprise must also leverage Agile values, principles, and practices throughout the entire company. Organization-wide, "Going Agile" requires broad technical, organizational, and process changes. Done properly, adoption provides improved project visibility and offers...