Sep 26, 2007
The airline industry has been through a rough ride. Cost cutting measures go only so far. How is IT contributing towards making airline companies more sustainable, agile, and profitable?
Guest 1: Gerry Coady
Title: Vice President and Chief Information Officer, Frontier Airlines Holding, Inc.
Guest 2: Santiago...
Sep 19, 2007
Continuous Quality Improvement (CQI) in IT mandates that we implement standardized processes to ensure predictable execution and results and reduce error probabilities. Innovation on the other hand requires us to break the mold and think out of the box and even make mistakes. How can these two co-exist in an...