Sep 19, 2023
The retail sector is in flux in an era reshaped by global disruptions and digital acceleration. The need to refine omnichannel strategies meets new consumer expectations for real-time, personalized experiences across touchpoints. At the same time, a growing focus on privacy, driven by stricter regulations and consumer...
Mar 29, 2023
X5 Group (X5) develops and operates retail food stores. The company operates through various retail formats, including proximity stores, supermarkets, online retail channels, and convenience stores. However, developing a security-first culture across its large-scale operation and intricate organizational structure was a...
Oct 24, 2022
The changes in consumer behavior and demands for hyper-personalized service warrant investments from a shrinking bottom line for retailers due to higher e-commerce adoption and increased Supply Chain complexity. With such compounding challenges, how are such organizations reimagining their business? How well can they...
Jan 30, 2020
1-800-FLOWERS.COM, Inc., an international player in gifting, wanted to offer a world-class experience to it’s increasingly demanding customers. Beyond innovative use of retail technology, it required reimagining processes, removing siloed thinking, and building a conducive organizational culture. Learn how the...
May 9, 2018
IoT adoption promises great ROI for other industries. How has it been helping retail organizations transform their customer’s journey, improve operations, increase revenue and shrink costs? With the results delivered thus far, has it delivered a positive ROI? What is ahead of the curve? How should Retail...