Feb 25, 2005
In hospitality industry, it takes a lot to please customers and have them keep coming back. What what does it take to always deliver the best while lowering the cost of operations, and how IT can be leveraged to attain this seemingly impossible goal?
Guest 1: Reid Paul
Title: Editor-In-Chief, Hospitality Technology Magazine
Guest 2: Prakash V. Shukla
Title: Senior Vice President - Technology and Chief Information Office, Indian Hotels Company Ltd (Taj Hotels)
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