Sep 20, 2006
More and more US companies have been adopting ITIL best practices in combination with 6 Sigma, CoBIT, and other existing frameworks. Is ITIL really delivering on its promises?
Guest 1: Malcolm Fry, Member, ITIL Advisory Group and Independent Executive Advisor, BMC Software
Guest Bio: https://www.ciotalknetwork.com/contributor/malcolm-fry/
Guest 2: John P. Gillispie, COO, Iowa's Information Technology Enterprise Office, CIO, State of Iowa, Former President of NASCIO
Guest Bio: https://www.ciotalknetwork.com/contributor/john-gillispie/
More on this Episode: https://www.ciotalknetwork.com/is-itil-delivering-on-its-promises/
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