Apr 17, 2013
When starting any new program, there’s a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people, process, policy or pocketbook components. What should a leader do to manage a new beginning as systems and relationships break down? How can a leader encourage a change?
Guest 1: Susan Cramm
Title: President Valuedance and Former CIO, Taco Bell Corporation
Guest 2: James H. Sills
Title: Cabinet Secretary and Chief Information Officer, State of Delaware
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