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CIO Talk Network Podcast

Nov 7, 2007

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However, for the most part, the expectations are not being met and the cultural differences are used as scapegoat. Can we do better? How?

Guest 1: Kevin M. Campbell
Title: Group Chief Executive - Outsourcing, Accenture

Guest 2: Simon Telfer-Smith
Title: Vice President Information Technology, Elekta Group

Guest 3: James A. (Jim) Fortner
Title: Director, Global Business Services, Infrastructure Services & Governance, P&G

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