Oct 18, 2024
Guest: Kjersten Margaret, Chief Data Officer, Prudential Financial
Guest Bio: https://www.ciotalknetwork.com/contributor/kjersten-moody/
More on this Episode: https://www.ciotalknetwork.com/prudential-navigating-150-years-of-change-with-data-innovation/
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Picture a thriving company, GoodLife Fitness, grappling with outdated support systems that couldn’t keep up with rising customer expectations. They faced long response times, frustrated clients, and a support team bogged down by inefficient processes. Realizing the urgent need for change, GoodLife Fitness partnered...
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The rapid rise of generative AI is compelling organizations to adapt their working methods, decision-making, and collaboration. Leaders face challenges such as redefining workforce roles, ensuring ethical AI practices, and managing cross-functional teams that understand AI's business and technological aspects. Yet,...
Jul 22, 2024
Legacy systems are like old trees – deeply rooted reliable, but not always adaptable to rapidly changing environments. With the advent of cloud computing, IoT, and other emerging technologies, there’s pressure on businesses to innovate. But this innovation can’t come at the cost of discarding these reliable legacy...
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Identifying the value areas of generative AI is only the first step. Senior business, AI, data analytics, and IT leaders must unlock GenAI’s full potential in hyper-personalized customer experiences, predictive analytics, and scalable content generation. This requires adaptable business models, optimized revenue...